With level 4 lockdown restrictions in full effect, there have been some changes to requirements for accommodation establishments.
A) The Disaster Management Regulations published on 29 April 2020 (“Alert Level 4 Regulations”) continue to make allowance for accommodation services as an essential or permitted service for the following purposes:
- Quarantine and isolation
- Essential services workers
- Confinement of remaining tourists
If your establishment is providing accommodation services to essential workers (or any service other than isolation or quarantine), you need to obtain permission from the Department of Tourism by contacting Paul Mamola (pmasemola@tourism.gov.za) or Keetso Makumbe (kmakume@tourism.gov.za) directly for further guidance.
Kindly include the following on your application (on letterhead) for the housing of people working in essential services:
1. The name of the company- seeking accommodation (employer of essential services workers) with contact details
2. Names and surname (ID copies) of the essential workers who seek accommodation
3. Expected date of check-in and to check-out.
**in case of accommodation requesst by SAPS and SANDF, there will be no need for submission of no2 above. This approval from the Minister of Tourism will suffice for SAPS.
B) Although Bizportal (https://www.bizportal.gov.za/essential_service.aspx) was updated on 1 May 2020 to include accommodation services, this is NOT necessary as per the above. CIPC Certificates are not compulsory, and in the case of accommodation establishments rendering services to essential workers, the relevant documentation you need is permission from the Department of Tourism.
C) For the housing of guests attending a funeral, there is NO permission required. The guests do however need to provide you with a letter proving that they are attending a funeral and therefore have permission to travel and you may therefore provide them with accommodation.
Should you have any further questions or queries, please click here to find out more and here to view the FAQ.
Should you wish to add your establishment to a booking portal where individuals, who are looking to isolate, quarantine or keep safe, can book accommodation; please head over to the Hospitality Solutions website by clicking here. You will be able to register your establishment as either an isolation, quarantine or home-away-from-home service (for essential services workers).
The Provincial government are also offering accommodation establishments COVID-19 relief options, click here to find out more.
If you have any queries or concerns, please contact us at membership@capetown.travel.